Returns & Exchanges

We want you to be completely satisfied with your Brantano purchase, which is why we offer a hassle-free 30-day return policy on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your fashion needs.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn footwear or accessories into their original branded box and secure them within a protective mailing bag.

• 3.
  Attach the Label

  Download and print your prepaid shipping label from the portal, then affix it firmly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized drop-off point and keep your receipt to track your return until it reaches our warehouse.